Refund Policy

Last updated: July 21, 2026

Tai Chi Planner is sold as a single one-time payment of $9.99 for lifetime access to your personalized plan. This policy explains when a refund is and is not available.

1. Eligible for a refund

A refund is issued when your transaction is charged but the purchase does not complete successfully because of a technical issue on our side — for example, a payment that was charged but failed to create your account, generate your plan, or unlock your downloads. If a technical error prevents you from receiving what you paid for, contact us and we will refund the charge in full.

2. Not eligible for a refund

Once your transaction completes successfully and your personalized plan is generated and available for download, the purchase is considered fulfilled and is not eligible for a refund. Because your plan is created instantly and is yours to keep, we are unable to offer refunds for change of mind, not using the plan, or dissatisfaction with the plan's content once it has been delivered.

3. Duplicate or accidental charges

If you were charged more than once for the same plan due to a duplicate transaction, contact us with both transaction dates or IDs and we will refund the duplicate charge.

4. How to request a refund

Email info.app1911@gmail.com within 14 days of your purchase with the email address used at checkout and a description of the issue. We aim to respond within one business day and, where a refund is approved, to process it within 5–10 business days back to your original payment method.

5. Chargebacks

We encourage you to contact us before filing a chargeback with your bank or card provider — most issues can be resolved faster directly with our support team.

6. Changes to this Policy

We may update this Refund Policy from time to time. The version posted on this page at the time of your purchase applies to that purchase.

7. Contact us

Questions about refunds can be sent to info.app1911@gmail.com.